"Our experience with Configure One and their web-based product configurator, Concept, has been very positive. The training was well planned, flexible and covered all the topics necessary for our employees to be able to jump in and begin programming. Configure One has proven to be a company of their word, delivering not only what they promised, but more. "
Raymond J. De Hont
Chairman and Chief Executive Officer
Met-Pro Corporation (NYSE: MPR)
"One of the key elements of our success with Concept has been its extremely user-friendly web interface. Concept allows someone who has never even seen our product to be able to choose options that best fit their needs and generate an integrated product right before their eyes. Because of the complexity of our products, before the implementation of Concept our customers and sales force often did not know what to expect prior to the arrival of the product at the customers' site. "
"Since implementing Configure One's Concept product, we've more than doubled the available product options. But because Concept allows us to offer our customers a true solid model representation of exactly what their order will look like during the sales process, we've reduced miscommunication with the customer and increased order accuracy. "
" I have been impressed since the first time I saw Concept. Finding a comprehensive program for our manufacturing reps to use was a big challenge. Judging from how easy our reps pick up on utilizing the software, we definitely made the right choice when we chose Configure One and their Concept product. Working with Configure One has been one of the better experiences for our company. "
" Our use of Concept is growing and we have produced around 3500 quotes during the past six months. Concept has enabled us to reduce the time needed to produce a quote by 75 percent. There is no question that the accuracy has improved, as everyone is using the same standard program and database. "
V.P. of Sales & Marketing
Wm. W. Meyer & Sons, Inc.
" Concept has completely changed the way that our Sales Team does business. No longer are they dependant on our Customer Service Team and Assembly Department to produce proposals for our customers. By empowering our Sales Team to create proposals, we have reduced the process from days or weeks to hours. The professionalism and quality of the proposals that Concept creates allows us to continue to differentiate ourselves from our competition. "
" Beyond the quality and power of their Concept software, Configure One has also been an excellent partner. By them taking the time to know us, our products and our customers, it allowed us to have one of the smoothest software implementations that I have ever been involved with. We continue to be impressed with how willing they are to listen and continue to refine their software based on the suggestions of their customers. "
Marketing Project Manager
" Utilizing Concept from Configure One has revolutionized our product configuration process and reduced configuration errors to zero. The rules based "configurator" has taken a very complicated order entry process requiring extensive product training and knowledge, and turned it into a few days of "Drop Down" training. Quoting is now a quick process, and the tie-in to our existing ERP system is very effective. The price book features built in to Concept has allowed us to easily maintain current and prior price lists for both US and foreign customers, and adding new price books is no longer a painful process. "
" The Configure One Team is extremely knowledgeable, easy to work with, and very responsive to our needs and suggestions. "
" My company specializes in high-quality, custom products with short lead-times. Although we utilize state-of-the-art custom MRP and report generating software, our volume of custom parts made engineering errors inevitable. Concept has changed all that by capturing the hundreds of design rules needed to develop every part required for our products. In addition to shop drawings, fabrication drawings and blank drawings for our CNC equipment, Concept also generates a multi-level BOM that downloads to our MRP with the push of a button. The bottom line is Concept has allowed us to send custom products to the shop floor in minutes instead of weeks. We are producing higher volumes with fewer people. And by assuring 100% accuracy of the parts produced, the products assemble faster than ever before. "
" On an annual basis we are taking market share. We are growing and Configure One is one of the reasons for that. We have been able to accomplish this without adding additional staff. In fact we have fewer people than before we implemented Configure One. Not only in engineering, but also on the shop floor. We are more efficient in how we manufacture the product. "
V.P. of Operations
" Our product configurator implementation went smoother than any other software implementation that we have done. Configure One's expertise goes beyond just knowing their technology - they are also experts in the design and manufacturing of custom products. Over the past few years Configure One has proven to be a true partner to us. "
" Our sales representatives asked for an equipment configurator or sizing program that they could use in the field to promptly and accurately respond to customers' inquiries. After much searching we selected Concept. We rolled out the program on time to the delight and surprise of our sales force. "
" Concept helps us win more business by allowing us to react to requests for quotations faster than anyone else in our industry. Before using Configure One's product configurator, it often took two weeks to turn around a quote with an approval drawing. Now we can turn around a more accurate quote and a higher quality approval drawing in less than an hour. "
V.P. of Sales
" Our pricing is now instantaneous and a lot more accurate. We don't use traditional cost plus pricing, but rather we sell time on our machines. The rules in Configure One determine, based on the type of printing, the rate per hour. Configure One calculates a price instantly. This enables the account managers to quote a price while they are on the phone with the customer. Before Configure One, it would take up to 24 hours to get a price back to the customer."
ColorTree, Inc. of Virginia
" I reviewed Configure One and asked them some tough questions. It soon became clear to us that Configure One was a company that was not going to let you struggle or one that was going to let you down. The decision came down to Configure One and another vendor. After conducting vendor audits and evaluating the software from both a technical and user standpoint, we selected Configure One. We felt that Configure One would be easier to use when it came to maintaining the configuration rules. The deciding factor was that we didn't want outside consultants doing this work for us. It seemed to us that the other product was more programmatic, required more Boolean logic, had more overhead and if we needed to do something quickly, we felt we might struggle. Configure One seemed a lot more intuitive and that has proved to be the case. "
Kysor//Warren, an Enodis company (London: ENO.L)
" Unit shipments have increased 65 percent since the implementation of Concept. Concept has also helped Smoke Guard improve the accuracy and reduce the amount of time required to produce a quotation and a drawing. In addition, Concept has enabled Smoke Guard to reduce the number of drawings and eliminate drawings that weren't needed. "
V.P. Technical Services
Smoke Guard, Inc.
" Today, we have eliminated the bottleneck, as inquiries don't have to come to the internal quotation department. Anyone can create a quote, drawings, room layout, and bill of material for 90 percent of all the possible configurations. That is a wonderful thing for customers, sales reps, and dealers creating their own quotes. When a customer configures their own product and has ownership of the design, they tend to get the purchase order approved quicker. "
Channel Services & Solutions
InterMetro Industries, an Emerson Electric company (NYSE: EMR)
" By capturing the tribal knowledge of our more senior associates, Concept allows us to enforce those product rules during the configuration and quote process. This has helped us to eliminate errors and made our sales force more efficient. "
" We have developed a close working relationship with Configure One's staff. They have been available to us anytime that we needed them to include a recent upgrade project that they helped us on over a weekend. "
Kysor Panel Systems, an Enodis company (London: ENO.L)
" Configure One is the first high-end software package that I've dealt with that allowed us to be self-sufficient with the software after only one week of training. It has resulted in helping us free up a full engineer's time to do other work. "
Neal Clevenger, P.E.
Director of Engineering
OPW Engineered Systems, a Dover Corp. company (NYSE: DOV)
" Configure One consistently impresses me with how they manage any challenge we throw at them. Concept's ability to handle our diverse product lines (with little or no customization) makes it an excellent fit for our company. "
Thomas & Betts (NYSE: TNB)
" Configure One has been outstanding to work with in terms of providing us the service and customized solution we need. We provide very specialized solutions for our customers and the people at Configure One have consistently found ways to innovate their product to accommodate the wide range of products and product restrictions that come along with our business. Configure One's responsiveness to our needs is excellent. They have taken it upon themselves to understand our operating room products to ensure we have the best Concept implementation possible. "
Stryker Communications, a Stryker company (NYSE: SYK)
" We are an engineering-driven company and therefore require a robust configurator. Two of the reasons we chose Concept to replace our existing configurator were because it handles our complex spring calculations and is maintainable by us. Concept allows us to be self-sufficient in product rule setup without compromising configurator capability and functionality. "
" The Sumitomo project team started with an initial 27 potential configurator vendors and eventually chose Configure One because they had extensive experience with manufacturing companies, and easily encapsulated our requirements into their solution. "
Information Technology Director
Sumitomo Drive Technologies, a Sumitomo company (IOB: SUO.IL)
" Concept is unique in that it contains both an integrated configurator and e-catalog solution. Some of our more experienced users know our product very well, so they can just go to Concept E-Catalog and find the information they need without going through the entire configuration process. "
V.P. of Marketing
Gamber-Johnson, a Leggett & Platt company (NYSE: LEG)
" We chose Configure One because it was powerful enough to cover all of our needs, but we soon discovered that we could do even more with the product. It's easy to customize and integrate with other applications. "
Juan Nuñez Diaz
" The modular design of Concept enabled us to take advantage of the comprehensive, out-of-the-box functionality, in a cost effective manner. Configure One worked with us to understand our business objectives and map those goals to a strong implementation plan. "
" Some of our competitors have configurators, but we believe Concept is superior and has definitely given us a competitive edge. During the time we've had Configure One we've more than doubled our cabinet volume. "
V.P. of Sales & Marketing
" Our products have over 20,000 permutations, so a configurator is mandatory to running our business. NetSuite introduced us to Configure One, and after evaluating their product configurator we learned how good and flexible it really is. I'm confident that the combination of NetSuite and Configure One is the best solution for our business. Both companies are really focused on ensuring their customers are successful. "
" At eNSYNC Solutions we specialize in implementing ERP systems for manufactures. One critical component that is underserved by the general ERP market is a good product configurator. Our search for one led us to Configure One, an easy to use, web-based solution offering just what our customers were looking for. "
" Integration between the configurator and ERP was a snap aided by Configure One's strong technical staff and great integration tools. As a partner they have provided us with great support in sales, technical, and functional areas and more importantly they have helped us better serve our clients. "
Vice President of Sales and Marketing