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Configure One Helps Harrington Hoists Rise

Market leader in the hoist and crane industry selects Configure One to streamline its CPQ process by replacing labor intensive manual systems

OAK BROOK, IL – February 9, 2016 – Configure One™, a leading provider of web-based product configurator and software, today announced that Harrington Hoists, Inc.—a wholly owned subsidiary of the KITO Corporation and a market leader in the hoist and crane industry—selected Configure One’s Enterprise Product Configurator® after a comprehensive evaluation.

Harrington Hoists, Inc. provides a wide variety of lifting solutions for many industrial applications. Its products include, electric and air powered chain hoists and trolleys, electric wire rope hoists and trolleys, lever hoists, manual hand chain hoists, push and geared trolleys, and overhead cranes.

Due to explosive growth during the past ten years, Harrington Hoists recognized the need to upgrade its software supporting the CPQ process. “We have a 10-year old ERP system that does not meet our product configuration and quotation needs,” said Mark Snavely, V.P. Finance. “We have a very complicated pricing, and discount structure that is currently handled manually. There is also a lack of visibility in our current system. We are entering a lot of data, but we can’t retrieve it in a meaningful way.”

Harrington Hoists was looking for a system that could handle the company’s complexity. “We were looking for software that could handle our pricing and multiple discount structures, a complex bills of material, and integrate with our new ERP system,” said Snavely.

In the end, Harrington Hoists selected Configure One’s Enterprise Product Configurator. “Configure One proved that they could meet all of our requirements,” said Snavely. “During the demonstration Configure One used real life examples that showed how the system might work in the future. This gave all of the different departments confidence that this was a total solution for an integrated business.”

Harrington Hoists will be responsible for not only its own implementation, but also the future implementation at Peerless Industrial Group, and other KITO facilities in Canada, Europe, and Brazil. “Configure One will replace multiple configuration systems, and eliminate the manual effort required to construct a quote. We will go from a very labor intensive pricing process to one where our distributors will have the ability to propose a solution that addresses a customer’s problem. In addition, our customer service reps can focus on interacting with our customers and not just pricing.”

“Once again, Configure One has proven to be the superior solution in handling the most complex situations,” said Chris DiEllo, a Product Specialist Sales Executive with Configure One. “We are excited to partner with Harrington Hoists to help the company streamline its CPQ process and continue as a leader in the hoist and crane industry.”

About Configure One
Configure One is a leading provider of web-based product configurator and CPQ (configure price quote) software. Configure One’s Enterprise Product Configurator® is an enterprise CPQ application that enables companies to efficiently sell and process orders for configurable, multi-option, and customizable products and services. Configure One’s customers are able to increase revenues while reducing costs by automating much of the sales, order entry, and engineering processes. Customers include industry leaders such as ABB, Alstom, Emerson Electric, Danaher, Dover Corporation, ITW (Illinois Tool Works), Leggett & Platt, Masonite Corporation, Mitsubishi, Otis Elevator, SPX Corporation, Stanley Black & Decker, and Sumitomo.


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