BilJax Adopts Configure One to Streamline the Company’s CPQ Processes

April, 2019 (CHICAGO) — BilJax today announced that they are adopting Configure One to streamline the company’s CPQ processes.

For more than seventy-three years, BilJax has been manufacturing the highest quality scaffolding and event products in the industry. BilJax uses the latest in manufacturing systems, procedures, and leading-edge technology to build their products. and Biljax and wanted to update their internal processes to improve their employee customer experience and quote to cash process.

“In everything we build, we need to be very precise with the list of materials,” said Jaimee Laurent, IT Manager, BilJax. Some of BilJax’s event products are made to order, so accuracy is key. Each stage or scaffolding is constructed of various parts and has to have all the necessary components to meet specific safety codes. to ensure precise specifications are met for security and safety in the finished product.

In many cases, the time between order placement and construction manufacturing process can be a matter of hours.  , so speed in delivery is important in addition to accuracy. Recognizing that a configurator could improve our manufacturer representatives ability to provide an accurate quote right in front of the customer is a competitive advantage, stated Jeannie McCarthy, Senior Director of Sales & Marketing. The sooner we can get the order to the production line the better we can exceed their customers’ expectations, this is why BilJax selected Configure One.

“Configure One allows us to gain a new level of internal efficiency,” Laurent Jaimee said. “This is critical to helping us serve our customers.” The quick and accurate quoting provided by Configure One allowsBilJax to accurately quote more quickly and secure business sooner, which improves revenue in addition to efficiency.

Before Configure One, ordering scaffolding or an events product was a long process, passing through the hands and minds of many people in the organization. Those lengthy procedures could at times be frustrating to customers, who need their products quickly, and because the process had multiple manual components, there were multiple opportunities for mistakes along the way.

Working with the Configure One team, BilJax was able to set up a faster, easier process for providing quotes and accurately producing what clients needed in a timely fashion. Now, with just a few clicks, their manufacturing reps can create an accurate quote and place an order.

 “I was really nicely surprised by the Configure One team. They were ConfigureOne was great to work with and very professional, working within our time constraint and meeting it,” added Laurent Jaimee.  “I thank Configure One’s team for being so professional and available. Their commitment to our success was strong, and the BilJax team really appreciated it.”

 

About Configure One

Configure One is a leading provider of web-based product configurator and CPQ (configure price quote) software. Configure One’s Enterprise Product Configurator® is an enterprise CPQ application that enables companies to efficiently sell and process orders for configurable, multi-option, and customizable products and services. Configure One’s customers can increase revenues while reducing costs by automating much of the sales, order entry, and engineering process. Customers include industry leaders such as Alstom, Dover Corporation, Rosenbauer, Masonite Corporation, Otis Elevator, SPX Corporation, Stanley Black & Decker, and Sumitomo.

Benshaw Advanced Controls & Drives Announces the Adoption of Configure One to Update their CPQ Processes

March, 2019 (CHICAGO) — Benshaw Advanced Controls & Drives today announced that they are adopting Configure One to automate and streamline the company’s CPQ processes.

As the market leader in the design, development, and manufacture of mission critical motor controls and drives, Benshaw invented much of the equipment in their market, serving a broad spectrum of industries. Benshaw's design and engineering teams can tailor a solution that fits, regardless of the complexity or demand of the application, but their existing CPQ processes needed updating.

The team was looking for a system that could streamline their existing procedures, increase the funnel for projects, and improve the accuracy of proposals; eliminating potential for data entry errors and other possible issues resulting from a minimally automated process. With Configure One, Benshaw will have a solution that works for them the way they want, coupled with the help they need to adapt the software to fit their specifications.

“Not only does Configure One offer us the capabilities we need, they were able to illustrate the software’s functionality, articulate the consultative services they provide, and show how they would assist with a successful deployment,” said Mike Brown, vice president of sales and marketing, Benshaw Advanced Controls. “They set themselves apart by working with us every step of the way.”

Configure One will enable Benshaw’s sales teams to build proposals more quickly, saving steps and potential for errors, and creating a better experience for sales reps and clients alike.

“Success in any project requires three things: a great product, an obvious business benefit, and a collaborative relationship,” said Brown. “With Configure One, we have all three.”

About Configure One

Configure One is a leading provider of web-based product configurator and CPQ (configure price quote) software. Configure One’s Enterprise Product Configurator® is an enterprise CPQ application that enables companies to efficiently sell and process orders for configurable, multi-option, and customizable products and services. Configure One’s customers can increase revenues while reducing costs by automating much of the sales, order entry, and engineering process. Customers include industry leaders such as Alstom, Dover Corporation, Rosenbauer, Masonite Corporation, Otis Elevator, SPX Corporation, Stanley Black & Decker, and Sumitomo.

M.H. EBY envisions a more consumer-friendly future with Configure One

Farm equipment retailer M.H. EBY has already reported a favorable introduction to a host of features for improving internal efficiency.

Farm equipment retailer M.H. EBY licensed Configure One CPQ (configure-price-quote) software in September and has already reported a favorable introduction to a host of features for improving internal efficiency.

The Blue Ball, Pennsylvania-based business specializes in livestock trailers and semis, farm and ranch equipment, utility and horse trailers, and truck bodies. As a third-generation family business in operation since 1938, it partners with over 100 U.S. and Canadian dealers.

Engineering manager and spokesperson Andy Derr affirmed that EBY plans to distribute Configure One’s CPQ solution “to as many departments of our company as it makes sense to do.”

“Our initial goal is to get our in-house users using the software,” he said. “We also plan to make the tool available to the general public via a link on our website so that our customers can configure our product online before they ever need to call a sales person.”

Full implementation has just begun, as the company completed administrative training in November and is hoping to have the application live with its first CPQ capable product by February.

“Initially, we are targeting our retail trailer sales department, but will hopefully be extending Configure One to our dealer network in the near future,” adding that the system will launch in the online ordering system and then eventually extend to their entire dealer network.

What won EBY over to Configure One’s products during the planning phase? Derr cited Configure One’s ease of configurator creation and distinctive “code-free” entry process as key to the firm’s decision.

EBY had previously used a different configurator software product; but found that it was too limited visually and relied heavily on computer coding. Derr stated it was, “difficult to keep up to date and maintain ‘simple’ things like pricing, discounts or adding/removing options,” in their previous configurator software.

Acknowledging that hurdles can crop up in the industrial equipment field, Derr expressed full confidence in the capability of Configure One’s team to collaborate on solutions.

“There are some challenges with our industry,” he said. “So far the things that we’ve asked of Configure One have been things they’ve worked through before, and they are confident they will find a solution that works for us.”

EBY also plans to incorporate Configure One’s e-commerce solutions with an e-catalog, credit card checkout, and integration to Avalara for tax calculation and address validation.

Derr described the planned integration of EBY’s Configure One CPQ software with Epicor, an existing customizable, cloud-compatible business management software system with enterprise resource planning (ERP) solutions.

“We are considering (and quoting) a solution from a vendor … who would assist us with the technical side of connecting it to Epicor,” Derr said.