OAK BROOK, IL – July 24, 2017 We’re excited to announce that Eric Serrano has joined the rapidly growing Configure One team as an Implementation Consultant in the Professional Services group. Originally from Des Plaines, IL, Eric received a degree in Computer Information Systems from DePaul University before spending time with Blue Cross Blue Shield of Illinois as an implementation analyst. When he’s not interacting with Configure One customers, you’ll find Eric at the gym, mixing it up on the basketball court, or on the soccer field.
Implementation consultants at Configure One work directly with our customers to provide training and mentoring, guaranteeing that their new CPQ system can meet the needs of the leading manufacturers around the world. Configure One implementation consultants have the unique responsibility of being the subject matter expert for our CPQ application as well as our customer’s product lines and services. They deliver the level of support that our customers deserve, our implementation consultants will spend a significant amount of their time learning the product rules, compatibility options, and unique requirements that makes each of our customers successful.
“We’re looking forward to getting Eric involved with our customers as soon as possible,” said Dan Howe, V.P. Professional Services. “Configure One’s success has a lot to do with our people so we’re constantly looking for the best possible talent to add to our team.” Celeste Conrad, who leads the Implementation Consulting team, notes that Eric will be a valuable addition to the company. “Our customers rely on the implementation consultants to make their CPQ project a reality. Having Eric join the team means we can continue to help our customers go live on time and on schedule.”
About Configure One
Configure One is a leading provider of web-based product configurator and CPQ (configure price quote) software. Configure One’s Enterprise Product Configurator® is an enterprise CPQ application that enables companies to efficiently sell and process orders for configurable, multi-option, and customizable products and services. Configure One’s customers can increase revenues while reducing costs by automating much of the sales, order entry, and engineering processes. Customers include industry leaders such as Alstom, Vertiv, Dover Corporation, Masonite Corporation, Otis Elevator, SPX Corporation, Stanley Black & Decker, and Sumitomo.