Privacy

Configure One Inc. respects your right to privacy. This policy summarizes what personally identifiable information we may collect, and how we might use this information. This policy also describes other important topics relating to your privacy.

EU-U.S. Privacy Shield

Configure One Inc. complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States.  Configure One Inc. has certified to the Department of Commerce that it adheres to the Privacy Shield Principles.  If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.  To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/ .

ConfigureOne is under the jurisdiction of the FTC.

Information Collection

Configure One Inc. only will collect personally identifiable information (such as name, title, company name, address, telephone number, or e-mail address) that you voluntarily provide through our website or e-mail correspondence. We may use cookies and other information gathering technologies for a variety of purposes. These technologies may provide us with personal information, information about devices and networks you utilize to access our Websites, and other information regarding your interactions with our Websites. Data may be shared with 3rd parties to collect analytics, for web hosting, or as needed to conduct business operations with you or the business entity that your represent.  In cases where information is transferred to 3rd parties, we will ensure that data is used correctly, and they maintain the same level of data security and protection as Configure One.

Use of Information

Before we collect any personally identifiable information, we will provide an explanation for the possible use of your data. The information you supply will be used by Configure One Inc. to respond to your inquiries, supply you with requested information on Configure One Inc. products and services, or track orders you place with Configure One Inc. This information is retained indefinitely unless it is deleted by you or by us at your request or as part of routine application maintenance processes. The information you provide is never sold or rented to third parties. If you have submitted personal information to Configure One Inc. electronically and would like it removed or modified, please contact us at privacy@configureone.com. We will use reasonable efforts to comply with your request.   Should you choose to Opt Out of receiving any marketing materials, please email optout@configureone.com for removal from our marketing lists.

Information and Data Security

In cases of onward transfer to third parties of data of EU individuals received pursuant to the EU-US Privacy Shield, Configure One Inc. remains liable.

Data Retention Policy

We will retain your personal information for as long as is needed to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it. If this is not possible such as case of information being stored in backup archives, then we will securely store your personal information and isolate it from any further processing until deletion is possible.

For personal information that we process on behalf of our Subscribers, we will retain such personal information in accordance with the terms of our agreement with them, subject to applicable law.

Credit Card and Financial Information

Should you supply credit card or other financial information on this site, it is stored in memory only for as long as is necessary to process a payment (typically only a few seconds) after which time it is destroyed. We do not permanently store credit card information or other financial information on this site. The transmission of credit card information between your web browser and the website is encrypted via the Secure Socket Layer (SSL) and/or Transport Layer Security (TLS) protocols.

Dispute Resolution

We encourage client’s to raise any concerns using the contact information provided and we will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of personal information in accordingly.

If you do not receive timely acknowledgement of your complaint, or if your complaint is not satisfactorily addressed through our internal process, you can also submit your complaint to PrivacyTrust, an independent third party. Visit https://www.privacytrust.com/drs/configureone to file a complaint.

Finally, as a last resort and in limited situations, EU individuals may seek redress from the Privacy Shield Panel, a binding arbitration mechanism.

Other Important Information

Some of our Web pages may contain “cookies”, which are data that may be sent to your Web browser and stored on your computer. This allows our server to “recognize” you when you visit our Web site in the future. Most Web browsers can be configured to not accept cookies, or to notify you if a cookie is sent to you.

It may be necessary, if required by law or if pertinent to judicial or governmental investigations, to release your personally identifiable information.

Configure One Inc. reserves the right to modify this privacy policy at any time. We will promptly reflect any such modifications in these Web pages.

Children Under the Age of 13

No information is intentionally collected from children under the age of 13. Should such information be unintentionally collected, a parent or guardian may alert us to such an occurrence and any such data will be deleted.

Disposition of Data Upon Merger or Bankruptcy

Should a merger or bankruptcy occur that affects the handling of information stored within this site, this policy will be updated to reflect those changes.

Updates to this Policy

This policy is effective as of May 25th, 2018. Occasionally we may make changes to this policy to reflect changes in our practices according to legislation or modifications to this site.

PrivacyShield certification pending approval from U.S. Department of Commerce