BMC, a manufacturer of laboratory fume hoods for the industrial, pharmaceutical and university industries, faced order entry and product configuration challenges that were eroding its competitiveness.
By automating the order entry process with Configure One, BMC has dramatically reduced the time it takes to configure an order from an average of four hours to only minutes. More impressively, the engineering effort has been reduced from between four to forty hours, depending upon complexity, to minutes. Now BMC designs a custom product, with 100 percent guaranteed accuracy, in about an hour from start
BMC no longer turns away orders because of timeframes. While the industry average lead-time for standard products is six to eight weeks, and longer for custom products, a custom product within two weeks is not a problem for BMC.