Concept has increased sales and removed bottlenecks by allowing our users from more than 40 different countries to create quotes & drawings 24/7.
The Configure One team has been a pleasure to work with and have been there for us whenever we needed their help.
Concept has definitely given us a competitive edge. During the time we’ve had Configure One we’ve more than doubled our cabinet volume.
The Configure One people have been great to work with. They are very, very quick to respond and have always guided me through any issues that I had. It is such a pleasure to work with your company and the kind of customer service that they provide.
Configure One has proved to be a very capable and reliable partner.
With Concept, our sales people and distributors have the ability to create their own drawings and quotes without reliance on engineering.
We have been impressed with the Configure One staff, many who have been there over 10 years. Having one central contact means that we don’t have to repeat the same information over and over to different people.
Concept’s rule engine has given us more flexibility that has translated to improved record accuracy, especially bills of material and work instructions.
Concept has streamlined our quote-to-order process which has made it much easier for our distributors to configure our products.
We were thoroughly impressed with Configure One and Concept. Everything that was demonstrated during the sales process was proven in the training.
Configure One was clearly the best fit for an engineer-to-order business model. Concept’s flexibility, support for multi-language and currencies really supports a global business.
Configure One was able to meet all of our requirements. Knowing that they have some respected names in the specialty vehicle industry as customers reinforced our decision to go with them.
Not only is Concept a really good fit for our company, but it is also easy to use and maintain.
Concept integrated with our ERP system has streamlined the entire CPQ process, leading to a reduction in the quote-to-order lead time and improved order accuracy.
We were looking for a company with a good reputation and a track record of successful implementations. We were impressed with all the people we met from Configure One.
Streamlining the ensure CPQ process and improving accuracy by eliminating errors has resulted in shorter lead times and increased sales.
Concept can do not only what we had in mind, but also things we hadn’t thought of.
A CPQ system is only part of the overall quote-to-production process, so Concept’s ability to integrate with other business applications was a key consideration in our decision to select Configure One.
By reducing our quote time from days to hours, Concept has helped to increase both sales and profitability.
No longer will dealers have to call us to get a quote or place an order – they will be self-sufficient. Concept will enable us to keep up with market changes and allow us to easily add new options or remove those that are no longer popular.
Configure One really understood our needs and demonstrated an in-depth knowledge of how to configure our products.
All of the people we met from Configure One were first rate, and they have delivered on what they promised.
We couldn’t be happier with Configure One’s configurator solution. Their software is versatile and robust, and their people are very knowledgeable.
The Configure One Team is extremely knowledgeable, easy to work with, and very responsive to our needs and suggestions.
Sumitomo started with 27 potential configurator vendors & chose Configure One because of their extensive experience with manufacturing companies.
Concept has enabled our manufacturing reps to reduce the time needed to produce a quote by 75% while improving quote accuracy.
Concept allows us to be self-sufficient in product rule setup without compromising configurator capability and functionality.
Our unit shipments have increased 65% since the implementation of Concept.
Since our Concept implementation, our order volume has gone up 30% without needing to increase our staff.
We are growing and Configure One is one of the reasons for that. We have been able to accomplish this without adding additional staff and we are more efficient in how we manufacture the product.
Concept is a great product with great functionality. Configure One has experienced staff who were always available to answer questions. Configure One continues to evolve and innovate with new releases, and is always developing new functionality.
We had great support from Configure One through the implementation process and beyond. Configure One allocated a dedicated project manager as our ‘go-to’ person. The advantage of this approach was that we dealt with one person that knew our company and our products.
The people we met from Configure One were extremely helpful and very service-oriented. But in the end, it was the depth of functionality and the power of the Concept Configurator that really made the difference.
Before Concept our quote process would take three to ten days. Today we can turn around drawings and quotations in less than three days and our dealers can creating their own quotes in a matter of minutes.
We found the people at Configure One very easy to work with. They were very flexible and always available to answer questions. When we had an issue, they always came up with a creative solution.
Configure One has been an excellent partner. We continue to be impressed with how willing they are to listen, and how they continue to refine the software based on the suggestions of their customers.
It’s been a very positive experience working with Configure One. Any issues that arose were addressed very quickly, and their support has been phenomenal. We treat the relationship as a partnership and they view it the same way. They always take our feedback very seriously and have incorporated some of our suggestions into the next version of Concept.